Returns & Exchanges
At Amaia London, we want you to be completely satisfied with your purchase. If your items are not quite right, you can return them within 28 days of receipt for a full refund or exchange, provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back and choose between a refund or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a successful return.
Ship Your Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized collection point, keeping your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing